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Consumer Advice

Money Advice Service

The Money Advice Service helps people manage their money. They do this directly through a free and impartial advice service. The Money Advice Service also work in partnership with other organisations to help people make the most of their money. It is an independent service, set up by government.

Free and impartial money advice is available online, over the phone (0300 500 5000 Monday to Friday 8am to 8pm, Saturday 9am to 1pm) and by web-chat, in printed guides, and face to face through a UK-wide network of Money Advisers.

The Money Advice Service is the UK statutory body for improving people’s understanding and knowledge of financial matters and their ability to manage their own financial affairs. In this capacity they work with, support and provide expertise to other organisations in the financial services industry, the third-sector, across government and elsewhere.

The Money Advice Service currently lead on the development of a UK strategy for financial capability which will inform and coordinate the activities of the many organisations who share an interest in improving people’s financial well-being.

Instilling good money management habits at an early age is particularly important. Work with young people is focused on how best to support parents of young children, and on meeting the needs of young adults as they begin to make financial decisions for themselves.